Rich D
Senior Consultant @CGI
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WORK HISTORY
Senior Consultant @CGI
GB
SKILLS
ABOUT RICH D
An enthusiastic and resourceful Delivery Professional, with extensive experience gained from Technical, Project, and Managerial positions. Excellent client and vendor management skills, with a proven history of innovation and delivery, and continual structured improvement programmes. ITIL v3 Foundation qualified.Brings significant experience of multiple industries and disciplines, including Public Sector/Defence, Commercial, Water Utilities, Call-Centre’s, Finance and Payroll Services, and extensive delivery of consultancy for Disaster Recovery, Risk and Continuity. Holds a specific interest in requirements road-mapping and understanding the strategic and operational landscape, and translating these into effective resource, cost, and service delivery key points, against which commercial constructs can be established and aligned, and targeted SLAs and KPIs defined.
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