Richard Denney
Founder & Consultant, InclusivArts Advisors | Open to Network - Nonprofit Executive Driving Transformative Growth | Open to Network - Ops Strategist & Customer Success Advocate | Open to Network - B2B SaaS Leader
- Role
- Founder and Consultant at Inclusivarts Advisors
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Richard Denney
I’m an operations and customer experience leader with 15+ years in the performing arts…
Experience
Founder and Consultant
Aug 2025 — Present · Raleigh-Durham-Chapel Hill, NC, US
InclusivArts Advisors collaborates with arts, culture, and nonprofit organizations to design people-first strategies that enhance accessibility, foster inclusion, streamline operations, and elevate audience engagement- Conduct comprehensive accessibility audits in line with ADA, WCAG, and Section 508 standards, partnering with community members to identify and eliminate barriers- Lead change management and digital transformation initiatives, integrating CRM and SaaS platforms, automating data flows, and deploying marketing and help-desk solutions to boost efficiency and accessibility- Design customer experience and audience engagement frameworks—including self-service portals, volunteer activation, event design, and multichannel support—to cultivate trust, belonging, and sustained participation- Streamline operational workflows and emergency planning, and develop bespoke leadership and training programs to deliver resilient, service-oriented operations centered on accessibility and inclusion.At InclusivArts Advisors, we specialize in collaborating with organizations across the cultural and nonprofit sectors- Performing arts organizations and entertainment venues - Museums, gardens, and visitor attractions - Nonprofit organizations and mission-driven corporate entities - Convention centers and meeting venues Ready to transform accessibility, inclusion, and audience engagement? Connect with me to start your people-first strategy today. Visit inclusivarts.com.
Education
East Carolina University
BFA, Musical Theatre Performance
1999 — 2003
Skills
- Microsoft Outlook
- Microsoft Powerpoint
- Crisis Management
- Fundraising
- Recruiting
- Customer Relations
- Entertainment
- Festivals
- Public Speaking
- Arts Administration
- Microsoft Excel
- Event Planning
- Microsoft Office
- Sales
- Guest Experience
- Management
- Training
- Performing Arts
- Budgets
- Tessitura
- Apple Pages
- Strategic Planning
- Nonprofits
- Customer Service
- Google Maps
- Theatrical Production
- Event Management
- Audience Development
- Theatre
- Microsoft Word
- Team Leadership
- Apple Numbers
- Google Docs
- Vip Relations
- Social Media
- Public Relations
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