Richard Chenault
Sr Director of Operations @Parker & Sons
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WORK HISTORY
Sr Director of Operations @Parker & Sons
Phoenix, AZ, US
Executive leader for a 1,100+ employee multi-market home services organization; responsible for Safety & Risk, Fleet, Facilities & Security, Data & Analytics, and IT.Own companywide Workers’ Compensation and Auto Accident programs, overseeing risk across a fleet of 800+ vehicles.Implemented and led Lytx driver safety monitoring, maintaining best-in-class performance across all driving metrics for two consecutive years.Recognized by Wrench Group (Private Equity) as a Top 3 performing organization nationally for safety outcomes, ranking #2 overall in 2025 for Workers’ Compensation and Auto Accident results, while operating as the largest organization in the portfolio.Oversee three operational facilities, including maintenance, capital improvements, vendor management, and compliance.Successfully upgraded security camera systems, alarm systems, and access controls, improving building conditions and professional appearance while remaining on budget.Lead organizational data and analytics strategy, delivering executive Power BI dashboards, ad-hoc reporting, and refreshable Excel tools for department-level KPI management.Provide executive oversight of IT operations, ensuring reliable, secure systems aligned with business objectives.Partner with executive leadership to drive risk reduction, accountability, scalability, and operational excellence.
EDUCATION
University of Phoenix
BA, Business Management
ABOUT RICHARD CHENAULT
Operations executive with 30+ years of progressive leadership experience across single-site, multi-site, and remote-based organizations in the appliance and skilled trades industry. Recognized for strong analytical capability, creative problem-solving, and the ability to build high-trust cultures that drive retention, engagement, and performance. Extensive experience in safety and risk management, operational analytics, budgeting and forecasting, facilities and fleet oversight, and IT-enabled operations.
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