Richard Armstrong

Director & Information Technology Project Manager @Rsoa Ltd

Nottingham, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2013 — Present

Director & Information Technology Project Manager @Rsoa Ltd

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Nottingham, GB

EDUCATION

1985 — 1987

West Nottinghamshire College

Bachelor of Technology (BTech)

SKILLS

GovernanceBusiness Process ImprovementService ManagementWindows Xp ProProject DeliveryInformation TechnologyIT OperationsDatabasesTechnical Resource ManagementPublic SectorCustomer EngagementSoftware DevelopmentIT ManagementPrince2Stakeholder ManagementRisk ManagementSoftware DocumentationProject Portfolio ManagementIncident ManagementGovernmentProject ManagementServersCrmItilIT StrategyVendor ManagementMicrosoft OfficeBusiness Relationship ManagementPmoTrainingCustomer SatisfactionTestingBusiness TransformationData MigrationIT Service ManagementChange ManagementCommunicationIT Project & Program ManagementService DeliveryTechnical Support

ABOUT RICHARD ARMSTRONG

A dynamic, customer focused IT Project Manager with over 20 years’ experience of successfully delivering multi-million pound, business critical Digital Transformation, Cloud Migration, and IT Infrastructure/Application projects using a wide range of methodologies depending on the clients\' requirements (Waterfall, SDLC, Hybrid, Agile etc.). A “safe pair of hands”, who excels at stakeholder and third party/supplier management and regularly receives praise from stakeholders and business leads for clear communication, project control, and delivering projects on time and within budget. Highly experienced using standard Project Management tools (Microsoft Project/Project Online, Visio, SharePoint, Jira etc.) and a proven ability to quickly adapt to organisational-specific delivery standards and software tools.PRINCE2 qualified, with a strong record of end-to-end delivery and recovery of challenged projects, within highly regulated sectors including the Police, NHS and Local Government, as well as in more pragmatic organisations. Extensive previous experience in Customer Relationship Management, IT Support, and Software Development.

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Richard Armstrong — Director & Information Technology Project Manager at Rsoa Ltd in Nottingham, GB | Unifers