Richard Amenorvi
Linux | Jenkins | Docker | Nagios | AWS | Ansible | Git | Bash | Shell Scripting | Ansible Tower | Splunk | LVM| Patching | Windows | Wiki Documentation | ServiceNow
- Role
- Application Support Engineer Linux System Administrator at Vass Us & Canada
- Location
- Worcester, MA, US
- LinkedIn followers
- 500 followers
About Richard Amenorvi
Experienced Linux Systems Engineer with 8+ years managing RHEL, CentOS, Ubuntu, and Debian environments. Specializes in system installation, automation with Ansible and Bash, HPC, performance optimization, and incident resolution. Adept at working across cloud (AWS) and hybrid infrastructures. Strong communicator with a track record of reducing downtime, improving response times, and driving operational excellence.
Experience
Application Support Engineer Linux System Administrator
Jan 2023 — Present · US
Resolved application performance issues, achieving a 20% reduction in downtime byimplementing efficient troubleshooting protocols.• Managed ServiceNow ticketing system for issue tracking and documentation, enhancingteam communication and responsiveness.• Upgraded and maintained over 100 Linux servers, ensuring system stability and securityacross the production environment.• Collaborated with development teams to analyze and resolve production issues, resultingin a 30% improvement in resolution times.• Led efforts to define and implement application support standards, improving servicedelivery and operational efficiency.• Provided application integration support at all IT levels, ensuring seamless deploymentand functionality of applications.• Engaged in change management processes for production and pre-productionenvironments, minimizing operational disruptions.• Worked within AWS and Azure cloud environments, successfully transferring data andlogs, optimizing resource utilization.
Education
Fitchburg State University
Master of Business Administration - MBA, Business/Office Automation/Technology/Data Entry
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