Richard Doughty
Senior Technical Product Support
- Role
- Senior Technical Specialist at Lns North America
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Richard Doughty
UMG/DEL MEDICAL relied on my expertise as a Senior Technical Product Support professional to deliver advanced troubleshooting, diagnostics, and training solutions for the Hydravision Urology System. Collaborated with Field Service Engineers and Technical Support teams to enhance service efficiency and ensure optimal device performance. With over six years at Guerbet, contributed to technical product support, focusing on X-ray systems and diagnostics. Known for driving operational excellence through hands-on problem-solving and knowledge-sharing, with a mission to empower teams and improve healthcare technology delivery.
Experience
Senior Technical Specialist
Aug 2025 — Present · US
Education
Penn Foster Group
Associate of Science (A.S.), Electrical and Electronics Engineering
2007 — 2008
Great Oaks Career Campuses
Certificate, DC/AC Electronics
2006 — 2006
Scarlet Oaks High School CDC
Industrial Maintenance / General Education
Great Oaks Career Campuses
Diploma, Industrial Facilities Technology
2003 — 2004
Strayer University
Bachelor of Business Administration (BBA), Project Management
2015 — 2017
Brown Mackie College
AAS, Biomedical Technology/Electronics
2009 — 2011
Skills
- Electronics
- Blueprint Reading
- Pneumatics
- Robotics
- Leadership
- Automation
- Sop
- Fda
- Boilers
- Quality Assurance
- Spc
- Microsoft Office
- Welding
- Fluid Mechanics
- Maintenance & Repair
- Plc
- 5s
- Field Service
- Manufacturing
- Continuous Improvement
- Iso 13485
- Machine Tools
- Validation
- Customer Service
- Technical Writing
- Electro-Mechanical
- Machinery
- Machining
- Troubleshooting
- Medical Devices
- Capa
- Mechanical
- Sterilization
- Variable Frequency Drives
- Calibration
- Electrical
- Hardware Diagnostics
- Quality Management
- Training
- Software Documentation
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