Richard Wu
Sr TA Data Analyst at Uber | PwC Alum
- Role
- Uber
- Location
- Ontario, CA, US
- LinkedIn followers
- 500 followers
About Richard Wu
Richard is a servant leader that is certified in PMP and CSM - Richard is currently a Sr TA Data Analyst providing technical and data analytic solutions to Uber\'s Talent Acquisition team and partnering with internal tech teams across Workday, ServiceNow, Tableau, GCP, and ATS tools to service our Uber employees globally and 2-3 million annual applicants that Uber receives.Richard worked as Technical Product Manager with 12+ years of experience in software development by building and launching an HR award winning SaaS products in Global Mobility for PwC. A proven track record of success in leading cross-functional teams and delivering three generations of PwC Global Mobility SaaS products that serviced users and clients globally in International Tax, Immigration, and Social Security engagements.Areas of expertise-Product strategy and roadmap development-User requirements gathering/story writing-Technical architecture and design-Agile development and Scrum methodologies-Data analysis and metrics-driven decision-making-Spike feature developer efforts-Managing global cross function teams/support teams-Building/documenting regression test plans/audit plansKey accomplishments-Led the development and launch of a three generation of SaaS products -Increased user engagement by 300% by implementing a new features on a monthly basis for 12 years straight to our external & internal users across our SaaS products-Achieved SOC2 Type 2 certified application product (first from PwC)-Successfully migrated the SaaS product to Azure cloud platform within 3 months, resulting in significant cost savings and improved performance-Built and launched a 24 hour global support model where we reduced tickets by 30% by implementing ServiceNow enterprise ticketing system-Autonomous implementation from Workday Reporting to Google Cloud Platform to automate Tableau Dashboarding Passionate about building products that make a difference in people\'s lives. Always a team player and makes sure all deliverables are delivered with success.
Experience
Present
Education
University of Hawaii at Manoa
Bachelor of Business Administration - BBA, Computer/Information Technology Administration and Management
2002 — 2007
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