Richard Wright
Service Level Management Specialist | ITIL Expert | Program Manager | Team Builder
- Role
- Manager, Change Control & Major Incidents at Empower Pharmacy
- Location
- Tacoma, WA, US
- LinkedIn followers
- 500 followers
Manufacturing & ProductionView LinkedIn profile
About Richard Wright
I am a dynamic and results-driven IT leader with deep expertise across a broad spectrum…
Experience
Manager, Change Control & Major Incidents
Jul 2025 — Present · Houston, TX, US
Manager, Change Control & Major Incidents
Education
Lesley University
Master of Arts - MA, Counseling Psychology
Saint Leo University
MA, Theology
2008 — 2010
Saint Leo University
Master of Arts - MA, Theology/Theological Studies
Skills
- Project Planning
- Leadership Development
- Team Management
- Ms Project
- Enterprise Architecture
- Team Leadership
- Cross-Functional Team Leadership
- Analysis
- Information Technology
- Business Process
- Itil V3 Certification: Release, Control & Validation
- Resource Management
- Governance
- Business Process Improvement
- Service Management
- Business Intelligence
- Pmo
- Release Management
- Leadership
- Program Management
- Outsourcing
- IT Service Management
- IT Operations
- Change Management
- Writing
- Operations Management
- Business Transformation
- Vendor Management
- Itil V3 Certification: Planning, Protection & Optimization
- Recruiting
- Software Project Management
- Crm
- Itil
- Itil V3 Certification: Foundations
- Disaster Recovery
- Project Management
- Training
- Sharepoint
- Integration
- Public Speaking
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