Richard Ward
Senior Customer Onboarding Specialist @Clio
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WORK HISTORY
Senior Customer Onboarding Specialist @Clio
Campbell River, BC, CA
Driving new customers to value through product training and building meaningful relationships post sale- Driving new Clio customers to value- reducing customer churn through collaborative problem solving - Initiating and participating in project and process improvements- gathering customer feedback and recommending new product features- Identifying and reporting trends in customer behaviour
EDUCATION
UC Irvine
Certificate , Project Management
The Knowledge Workshop
TEFL , Special Education and Teaching
SKILLS
ABOUT RICHARD WARD
Passionate training professional with proven track record of building meaningful relationships, initiating and managing projects, as well as performance analysis. High impact performance coaching, in both group and one on one environments.
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