Richard V.
VP of World-wide Customer Success at Cyolo @Cyolo
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WORK HISTORY
VP of World-wide Customer Success at Cyolo @Cyolo
US
Responsible for the Customer Success and Architecture team.
EDUCATION
California State University
Bachelor of Science, Computer Science
ABOUT RICHARD V.
I create and manage a global client base, help our customers become successful with our security product and enable upsells. I am accountable for the successful customer onboarding and customer product life journey. How do I do this?* I build and manage a global team responsible for customer success services* I work with sales leadership to develop business through positioning and upsells to new and existing customers* I measure success by customer satisfaction, upsells and low churn, along with other metrics.
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