Richard Verstraete
ICQA Area Manager at QVC
- Role
- Icqa Area Manager at QVC
- Location
- Florence, SC, US
- LinkedIn followers
- 500 followers
About Richard Verstraete
Skilled leader with a proven track record inspiring large and small teams and driving…
Experience
Icqa Area Manager
Sep 2021 — Present · Florence, SC, US
Managed the site-based Inventory Control team consisting of 23 team members providing performance appraisals, coaching, and team building exercise which increased the team’s cohesiveness and effectiveness.Maintained Health and Safety standards within my influence, actively promoting a positive Health and Safety culture on-site including conducting monthly training.Monitor KPIs such as back order, exceptions, IRDR, and inventory accounting regarding accuracy and integrity of Quality and Inventory transactions providing feedback to Operations where necessary,On a daily, weekly, and monthly basis: develop and execute action plans for increasing quality and inventory accuracy.Partnered with Management in the communication of Inventory Control policies and procedures ensuring compliance within the Fulfillment Center.Carried out supervisory responsibilities in accordance with QVC\'s policies and procedures.Interviewed and trained both exempt and non-exempt employees,Provided planning, forecasting, and tracking the completion of 206,784 locations for Row counts semi-annually.Assigned and directed work and employee deliverables such as cancel order, aged orders, and needs items.Built up an understanding of the inventory systems and processes, and provided assistance and expertise for problem-solving.
Education
Excelsior University
B.S.
2001 — 2005
The Citadel
Master's
2009 — 2011
Skills
- Navy
- Supervisory Skills
- Budgeting
- Nuclear
- Security Clearance
- Mentoring
- Leadership
- Program Management
- Preventive Maintenance
- Training
- Power Generation
- Operational Planning
- Operations Management
- Team Building
- Process Improvement
- Team Leadership
- Leadership Development
- Organizational Leadership
- Problem Solving
- Coaching
- Public Speaking
- Cross-Functional Team Leadership
- Strategic Planning
- Budgets
- College Recruiting
- Employee Relations
- Human Resources
- Management
- Military
- Project Planning
- Military Experience
- Recruiting
- Quality Assurance
- Six Sigma
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