Richard Vella

Senior Technical Program Manager @Visa

Reading, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2022 — Present

Senior Technical Program Manager @Visa

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Senior Program Manager working on number of critical deliverables, ranging from Mergers & Acquisitions to super complex internal transformation Programs, including: VE Commercial Network – Move to Visa ManagedMulti Million Program of works, removing BT from the Visa European commercial network, by taking ownership of service delivery & service assurance- Defined and documented business case, business benefits and Scope with support of SME’s - Created new internal processes to match existing service SLA’s & OLA’s - Aligning senior stakeholders to the transformation strategy- led on monthly Steerco’s with SVP’s - Worked with sourcing, legal, finance and Risk to agree new global commercial contracts with external suppliers - supported the recruitment conversations of 20+ FTE’s - owned finances from an E2E perspective, responsible for milestone payments Visa Family of Companies – M&A’s responsible for the connectivity for the Data Centre Migration of Visa Payment Limited & the cloud integration of Currencycloud into Visa to support the Get to Target initiative- Working as part of wider team to support client connectivity into the VPL Data Centre - Supported additional teams where they needed guidance and direction to support E2E delivery- actively involved in migration cutover, supporting runbook activities to ensure proper client connectivity- Delivered cloud integration of recently acquired Company Currencycloud, working with Cyber and Corporate IT to deliver the Operational & Infrastructure deliverables- Reviewing application resiliency is of an appropriate standard for a failover scenario- Delivered a proof of concept with ServiceNow to identify all CI items within the M&A’s cloud infrastructure via the use of an API- ensured Cloud operations - security, monitoring & alerting tools were appropriately implemented- oversaw the physical DC infrastructure services were migrated to a cloud platform

EDUCATION

2011 — 2015

University of Portsmouth

Bachelor’s Degree

2009 — 2011

John Fisher School: Purley, Surrey

BTEC National Diploma

SKILLS

SalesSales ManagementE-CommerceNegotiationPrince2 PractitionerTeam ManagementStakeholder ManagementMicrosoft ExcelCustomer InteractionProject ManagementTime & AttendanceRetailTime ManagementOutstanding Interpersonal Communication SkillsTrainingManagementCustomer RetentionCustomer ServiceVisual MerchandisingAgile Project ManagementSocial MediaMarketingCustomer ExperienceLeadership

ABOUT RICHARD VELLA

Senior Technical Program Manager

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Richard Vella — Senior Technical Program Manager at Visa in Reading, GB | Unifers