Richard Troncoso

About Richard Troncoso

Innovative Executive Leader with extensive experience in building teams and delivering…

Experience

1. Director

   Terminix

   Jul 2018 — Present · West Palm Beach, FL, US

   Manage the work and scheduling of 70 plus employeesPlaced orders for product and supplies for the branch and also each branch departmentsDelivered excellent customer service ensuring customers had a positive experienceResponsible for achieving all performance related targets and compliance with state and federal regulationsMonitor the P&L reports for the whole branch and develop effective ways to fill in any gaps between actual performance and company projectionsResponsible for outlining a comprehensive recruiting and training program for each department managers to followAct as a coach to managers and as a resource to each department to help inspire the success of the branchCoordinating with, reporting and making recommendations to corporateIn charge of operational practices making sure that the branch runs smoothly and meets the projected revenue of sale of 14 million plusEnsure that all branches deliver value and excellence to the customersHired and trained over 70 plus employees and achieved significant improvements in there productivity and attitude and made sure all employees where up to date in there safety trainingImproved the Branch Growth by 125% over prior year and NOP by 214% over prior year.