Richard Summers

Business System Analyst @Trooli

Leeds, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2025 — Present

Business System Analyst @Trooli

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Kent, GB

Working as Business Systems analyst on a number of key initiatives across the company. Improving ways of working, challenging existing practise and providing thought leadership.

SKILLS

Service DeskJiraUser Acceptance TestingProject DeliveryScaled Agile FrameworkService DeliveryRequirements GatheringTechnical SupportBusiness AnalysisProblem AnalysisConfluenceProblem SolvingRetail BankingStakeholder ManagementBusiness RequirementsCustomer ServiceProject Portfolio ManagementFinancial ServicesCrmCustomer ExperienceWaterfallInternet BankingAgile MethodologiesAnalysisBankingRational Team ConcertMobile DevicesChange ManagementCredit CardsCoachingRelationship ManagementRelease ManagementCall CentersProcess ImprovementRequirements AnalysisIncident Management

ABOUT RICHARD SUMMERS

A highly experienced and results-focused Business Change professional with experience in…

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Richard Summers — Business System Analyst at Trooli in Leeds, GB | Unifers