Richard Stephenson

Head of Player Engagement @Frontier Developments

Cambridge, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Apr 2026 — Present

Head of Player Engagement @Frontier Developments

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Owning Frontier Development\'s Player Engagement strategy and bringing together Customer Support, Community Management, and Trust & Safety to better deliver Frontier’s player‑first mission.

EDUCATION

2006 — 2009

Leeds Beckett University

Bachelor’s Degree, Applied Computing for Business

SKILLS

MarketingMicrosoft OfficeSalesCrmDatabasesMicrosoft Sql ServerSoftware DevelopmentEnterprise SoftwareCustomer ServiceSocial MediaDatabase DesignBusiness AnalysisManagementCloud ComputingLeadershipSqlCustomer Relationship Management (Crm)Project ManagementCommunity ManagementJiraSocial Media MarketingCustomer-Focused Service

ABOUT RICHARD STEPHENSON

Results-driven Customer Support and Community Operations Leader with 13+ years of experience in delivering exceptional player experiences and fostering thriving gaming communities. Proven expertise in leading cross-functional teams, optimizing customer service workflows, and implementing data-driven strategies to enhance player satisfaction and loyalty.

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