Richard Springer

About Richard Springer

I am a senior leader with professional experience in all facets of learning and development programs, including training processes and management, course design, and program administration. Through my career, I have been instrumental in streamlining and enhancing course offerings, improving achievement levels, and implementing new learning programs. I have designed and implemented more than fifty courses and cross-functional training programs and managed teams of up to fifteen staff members. I have a dynamic, collaborative and direct management style that produces results. Just as importantly, I work hard to cultivate cross-functional partnerships and relationships with all stakeholders from executive leadership to trainers, employees, and students. My technical expertise includes the Toyota Production System (TPS), Articulate Studio 13, Storyline 3, Photography, Photoshop, MS Office Suite, and Course design.

Experience

1. Senior Instructional Designer

   Insight Global

   Aug 2024 — Present · Pittsburgh, PA, US

Education

• DeVry institute of technology

  BSEET, Electronic Engineering

  1989 — 1994

Skills

• Excel Vba Programming
• Customer Service
• Customer Satisfaction
• Training
• Sharepoint
• Testing
• Microsoft Office
• Sales
• Macro Photography
• Computer Hardware
• Instructional Design
• Inventory Management
• Decision-Making
• Software Installation
• Avid Studio
• E-Learning
• Photoshop
• System Administration
• Project Management
• Visio
• Articulate Studio
• Windows
• Cost Reduction Strategies
• Cross-Functional Team Leadership
• Technical Support
• Business Analysis
• Printers
• Visual Design
• Photoshop Elements
• Long-Term Customer Relationships
• Quality Assurance
• Leadership
• Articulate Storyline
• Toyota Production System
• Workflow Design
• Software
• Vendor Management
• Process Improvement
• Product Development
• Crm