Richard Spencer

Director of Quality and Standards @Open Awards

Liverpool, GB

Providing strategic management of quality assurance and standards to meet regulatory requirements. • Developing, managing and reviewing the Open Awards quality assurance systems, self- assessment reports and quality improvement processes to ensure compliance with regulatory requirements.• Responsibility for the effective external quality assurance of apprenticeship End Point Assessments under contract to the Institute for Apprenticeships and Technical Education.• Developing, implementing and managing training and support provision for providers to enhance external quality assurance.• Managing the quality team and external moderators, ensuring they are appropriately trained. • Managing the production of handbooks, quality policies, procedures and documentation for providers and moderators• Overseeing the validity, risk and compliance of all Open Awards products and providers.• Leading on the overall data analysis and interpretation strategy for Open Awards• Being a proactive member of the senior management team, providing day to day support for the effective and efficient operation of the organisation.

University of Worcester

BA, Geographical Studies

Birmingham City University

MA, Research Methodology