Richard Soto
Special Projects @U.S. Department Of Transportation
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WORK HISTORY
Special Projects @U.S. Department Of Transportation
US
Serving as an integral member of a high-visibility Special Projects team supporting CIO priorities and contributing to the successful planning, deployment, and operationalization of several enterprise solutions for the Department of Transportation (DOT). Played a key role in delivering modernization, employing Platform Single Sign-On (PSSO) for macOS devices, implementing Microsoft Authenticator with Passkeys, Windows Hello for Business (WHfB), Bring Your Own Device (BYOD), and Google Workspace integrations, enabling secure access to government resources while improving user experience and operational efficiency. Collaborated across infrastructure, security, identity, and end-user services teams to ensure solutions met federal security requirements, supported stakeholder needs, and aligned with organizational modernization objectives.Supported the design, testing, and enterprise rollout of modernization solutions, ensuring compliance with federal security standards and successful adoption.Implemented PSSO for macOS devices and established foundational WHfB frameworks, enabling the organization to extend a secure authentication posture across both macOS and Windows environments within three months.Enabled secure, streamlined access to government resources on BYOD devices by implementing Conditional Access policies in Intune within three weeks of project initiation.Designed and operationalized the Authenticator with Passkeys deployment framework, which has been adopted as a DOT-wide initiative for secure access to Microsoft resources.Developed, tested, and published authentication SOPs supporting secure access to Google Workspace applications on government-furnished equipment.Authored and maintained comprehensive SOPs, FAQs, technical requirements, and deployment documentation, ensuring operational readiness and effective knowledge transfer.
EDUCATION
Anoka-Ramsey Community College
Credits, Computer Science
Health Professions and Human Services
GED
DeVry University
Computer Science
SKILLS
ABOUT RICHARD SOTO
A trusted IT leader with over 18 years of progressive experience delivering enterprise-scale solutions across complex government environments. Proven ability to combine deep technical expertise with strong program management, communication, and stakeholder engagement skills to drive operational excellence, improve security outcomes, and enhance the overall customer experience. Recognized for strategic thinking, strong leadership, and the ability to bridge technical execution with executive-level priorities. Highly collaborative and results-oriented, with a proven record of building consensus, leading cross-functional teams, and delivering sustained value in high-visibility, high-pressure environments.Demonstrate exceptional organizational and time-management capabilities, enabling consistent delivery of complex initiatives on or ahead of schedule.Maintains resilience and attention to detail in high-pressure environments, adapting priorities to meet evolving mission and operational demands.Communicates complex technical issues clearly and effectively to diverse audiences, including customers, external stakeholders and senior leadership.Applies strong analytical and problem-solving skills to develop innovative, user-focused solutions aligned with organizational objectives.Builds trust and consensus through effective collaboration with stakeholders, customers, and senior executive leadership.
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