Richard Smith

WORK HISTORY

ABOUT RICHARD SMITH

Business Director specializing within B and I, Education, Hospitality, Retail, Stadia, Racing and Events. A professional catering individual within large single site or multi-faceted sites with complex catering provisions, from cost+ to full commercial revenue streams and profit share A strategic thinker with the foresight and creativity to make change and keep abreast of current trends. A well-presented and organized professional with financial and budgetary responsibility, financially astute, and with a keen eye for detail. Operationally very solid and an excellent problem solver. I have implemented many concerts from Oasis to Coldplay and projects such as the refurbishment of Arsenal Football Club, Club Level, Bars/WM club and The Foundry. Within King\'s College London, I was instrumental in the development of the commercial revenue stream, along with re purposing The Science Gallery London for arts and programming. These projects were all supported by the implementation of a robust recruitment and training plan/customer journey detail and price level for all. I lead extremely well under pressure and always maximize company values and standards for all clients and guests alike, whilst underpinning the growth potential. Developed and implemented sales strategies and annual budgets in all my roles and have always managed to achieve these goals through site knowledge, staff training and product offer. Always enthusiastic about the industry and always striving to achieve the best results for customer/clients and the company. Specializing in: Budgetary and profit and loss accounts Organic growth through sales and service Menu development with lead industry chefs Leadership and colleague engagement to succession planning Increase year on year customer retention Market knowledge and trends Training and development Guidance and mentoring