Richard Smith
Interactive Messaging Product Manager @O2 Telefónica Uk
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WORK HISTORY
Interactive Messaging Product Manager @O2 Telefónica Uk
Responsible for the management and development of in-life and new messaging propositions in wholesale and direct sales. Key responsibilities includingBulk SMS inlife product managementBulk SMS re-tariffingRCS program initiation Grey route solution implementation and managementPhishing protection and implementation of schemes to protect subscribersDirect SMS, including supporting new service launches and pricing across multiple channels, vendor management, customer specific propositions
EDUCATION
University of Leeds
BA Hons, Geography
SKILLS
ABOUT RICHARD SMITH
Enthusiastic and self motivated product and proposition manager with over 18 years experience in the Telecommunications industry. Driven to delivering successful products and propositions to market based on customer insightKey strengths include the ability to understand telecom and IT services, balanced with strong commercial acumen and a detailed understanding of the customer requirements. I am a strong decision maker and an excellent communicator at all levels of the business.I am a team player and have regularly sought to change my role within O2 to enhance my personal development whilst being flexible to meet the organisations needsSpecialties: Product and Proposition management within the corporate and business market, of services including, Hosted IT solutions, Device Management, Managed Services, Data services, Content platforms, Messaging and Information services A detailed understanding of the business to business to consumer market from development of wholesale services
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