Richard Smith
Design Lead - Cb Markets @Lloyds Banking Group
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WORK HISTORY
Design Lead - Cb Markets @Lloyds Banking Group
London, GB
EDUCATION
Durham University
Bsc, Physics
ABOUT RICHARD SMITH
Richard is a highly experienced digital business analyst, systems integration specialist and work stream lead, having spent over 25 years helping clients, predominantly in the Financial Services industry, to successfully specify, design and deliver large scale Digital and Systems Integration programmes. He has spent the last 4.5 years focusing on implementing customer centric solutions for Digital Banking in the Retail Banking sector. His key strengths are:• Facilitating business experts and engaging with senior stakeholders to elicit clear requirements and to design end-to-end solutions to support their business objectives• Working collaboratively with cross discipline design teams to create end-to-end customer centric designs • A strong understanding of the business analysis, customer experience and solution design in a Digital context • A strong command of a broad range of systems analysis tools and techniques, including Agile, Product Back log development / User Stories (BDD / TDD), Use Case analysis, the Unified Modelling Language (UML), process modelling, logical data modelling, specification of interfaces, reports and data migration.• A broad range of industry experience across retail banking, investment banking, hedge funds, property, general insurance and public sector with a strong focus on digital transformation• Richard is an experienced work stream manager, having led a number of medium to large teams (up to 30 FTEs) in analysis and design, construction and integrated system testing.
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