Richard Smith
Head of E-commerce @Gem Imports
Leeds, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2025 — Present
Head of E-commerce @Gem Imports
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SKILLS
Online RetailMerchandisingSales ManagementRetailNegotiationMarketing CommunicationsCustomer ServiceVisual MerchandisingSocial MediaManagementPlanningSalesMarketingOnline MarketingE-CommerceAccount ManagementSocial Media MarketingWarehousingNew Business DevelopmentEvent ManagementBusiness DevelopmentMarketing Strategy
ABOUT RICHARD SMITH
I help businesses grow online by creating smart digital strategies, building high-performing teams, and improving the customer journey across every touchpoint. With over a decade of experience across retail, luxury, and consumer goods, I’ve led e-commerce and marketing teams through major growth phases, platform launches, and international expansion.I enjoy working across both strategy and execution, whether that’s scaling a DTC channel, improving conversion rates, growing marketplace sales, or launching new platforms.
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