Richard Salisbury
Head of Service Operations @Fujitsu
Stevenage, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2022 — Present
Head of Service Operations @Fujitsu
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Stevenage, GB
SKILLS
Service ManagementCitrixInfrastructureManagementService Delivery ManagementService ImplementationVirtual DesktopBuild EngineeringSlaVirtual Desktop InfrastructureItilIT Service ManagementChange ManagementService DeliveryService Improvement
ABOUT RICHARD SALISBURY
Managing and delivering quality customer service expectationMaintaining KPIs during organisational changeConfident when challenging and developing best practiceMotivation and leadership of othersMaintaining Technical overview, acting as escalation pointExpirence of Virtual Desktop utilising CitrixSpecialties: Service Management, ITIL, Technical Lead, Transition and Transformation
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