Richard Michael Reed
Senior Agile Product Manager & DevOps Leader | Adventurer | Photographer | Passionate about Leadership, Sustainability and Technology
- Role
- Product Manager at JPMorganChase
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Richard Michael Reed
A collaborative and enthusiastic Senior Product Manager with a 8+ years in telecommunications and Agile software development, and another 10+ years in Operations, Business Analysis, Project Management, DevOps, Agile-At-Scale/SAFe across utilities, finance and healthcare. I\'m passionate about helping others through technology and am seeking an exciting challenge in the US.I firmly believe in leading by example; in being bold with innovation, in continually learning through self-improvement and being open to feedback, and love inspiring those around me to bring their best selves to work, and, in turn, deliver fantastic customer experiences.Values: Kindness; Accountability; Curiosity to continually learnOne of the most rewarding projects of my career was working with the Australian Department of Justice on the Emergency Alert program, saving lives nationwide by alerting the public of imminent disasters via the mobile network, used countless times during recent wildfires that torched 46 million acres in 2020. I was proud and privileged to be part of the project, witnessing the power of technology to do good and help others.Personal highlights- Presented to CEO and Exec Leadership Team on digital cloud-based platforms aiding Enterprise SaaS products- Nominated for Business Leadership Award, elected Culture Champion supporting diversity and inclusion- Published travel author (London to Sydney overland, Chile to USA overland) presenting to International Business School in Paris on adventuring and international brands & business- Passionate about technology, sustainability and leadership, currently writing a book on Empathic Leadership- Awarded Climatebase.org 2024 fellowship, connecting with climate experts and business leaders in renewable energy
Experience
Product Manager
Oct 2024 — Present · NJ, US
Company Profile - The largest investment bank in the world by revenue ($158b USD in 2023) and managing assets of over $3.9trillion USD, present in 100+ countries and employing people.Agile and SCRUM Product Management of SaaS Microsoft 365, Exchange, Outlook for the employees at the bank. Responsibilities include Backlog Ownership, Feature Requests, KPIs, Analytics, Operations and SCRUM Master to deliver on Q4 and Q1 Strategic Initiatives.
Education
University of Technology Sydney
Systems Thinking and Practice for Sustainable Futures
The University of Manchester
BEng, Electronic and Microelectronic Systems Engineering
1998 — 2001
University of Pennsylvania
ESG Risks and Opportunities, Introduction to Environmental, Social, Governance (ESG) Factors & Concepts
Skills
- Telecommunications
- Pmo
- Software Project Management
- Itil
- Infrastructure
- IT Strategy
- IT Service Management
- Change Management
- Sdlc
- Solution Architecture
- Requirements Analysis
- Requirements Gathering
- Business Process
- Outsourcing
- Business Process Design
- Agile Methodologies
- Management
- Business Intelligence
- Vendor Management
- Service Delivery
- Business Analysis
- Stakeholder Management
- Project Delivery
- Erp
- Procurement
- Asp.net
- Professional Services
- Business Requirements
- Integration
- Project Portfolio Management
- Business Process Improvement
- Service Management
- Team Management
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