Richard Ramos
Sales Application Engineer specializing in Technical Sales Consulting/Applications at East West Manufacturing
- Role
- Sales Application Engineer at East West Manufacturing
- Location
- Lawrence, MA, US
- LinkedIn followers
- 500 followers
About Richard Ramos
At East West Manufacturing, I hold the position of Sales Application Engineer, leveraging my technical sales expertise to support both domestic and international territories. The provision of technical and commercial customer service, coupled with the preparation of sales quotations and proposals, forms the core of my responsibilities. My mission is to enhance support structures and facilitate process and procedure training across the company.My field of expertise lies in the manufacturing of HMI/PE products, where I contribute to the sales process by offering estimations and technical assistance to consulting engineers and contractors. The collaboration with Engineers and Sales Managers is central to my role, ensuring the successful introduction of new products and the maintenance of robust customer relationships. My commitment to excellence is demonstrated through my dedication to expanding our support capabilities and nurturing enduring client connections.
Experience
Sales Application Engineer
Aug 2024 — Present · North Andover, MA, US
Results-oriented with a proven track record of driving revenue growth and customer satisfaction. Skilled in developing and maintaining relationships with key customers, resulting in increased retention and revenue. Experienced in delivering impactful technical presentations and providing tailored solutions, leading to new business opportunities and market share growth.
Education
Northern Essex Community College
Associate of Science - AS, Computer Aided Design
2008 — 2010
Greater Lawrence Technical School
High School Diploma, CAD/CADD Drafting and/or Design Technology/Technician
2004 — 2007
Skills
- Autocad
- Sales Process
- Electronics
- Manufacturing
- Microsoft Office
- Product Development
- Lean Manufacturing
- Cad
- Solidworks
- Engineering
- Product Design
- Materials
- Troubleshooting
- Continuous Improvement
- Design of Experiments
- Iso
- Microsoft Excel
- Root Cause Analysis
- Business Development
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