Richard Proulx
Program Manager, CSO Go-to-market Readiness @Rogers Communications
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WORK HISTORY
Program Manager, CSO Go-to-market Readiness @Rogers Communications
CA
Partner with Product leaders to develop service strategies & enable delivery & support models within Operations. Accountable for the end-to-end product life-cycle: new launches + continuous improvement + end-of-Life migrations.on behalf of Rogers Business Customer Service Operations GTM- Microsoft TPM (Teams Phone Mobile) world first launch team- Launch of Rogers Unison projects
SKILLS
ABOUT RICHARD PROULX
I have a strong project management background, excellent communication skills and the ability to lead a team in a variety of transport projects. I interact with carriers, LECs and IXC. I conduct day-to-day management of multiple teams and coordinated interaction with functional groups in their roles as stakeholders in the projects.Specialties: • 20 yrs+ in Telecommunications• Excellent communication and team collaboration skills, ability to drive and deliver on aggressive schedule. • Experience in implementation, integration and turn-up of telecom networks (i.e. IP, MPLS, iMPLS, ATM, VoIP, Frame, Internet etc,).• Highly knowledgeable of transport (T1, DS3, OC-X rings, Ethernet) carriers - LEC, CLEC, IXC • High IP / ATM knowledge / experience
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