Richard Pettener

Aftersales Manager @Arthurs Motor Group

Shrewsbury, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2026 — Present

Aftersales Manager @Arthurs Motor Group

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EDUCATION

2008 — 2013

Loughborough University

Master of Science (MSc), Automotive Retail Management

2008 — 2011

The Ford College Loughborough University

MSc, Automotive Retail Management

SKILLS

Customer RetentionAutomotiveCustomer ServicePartsVehicle MaintenanceAutomotive SalesCustomer SatisfactionNew Business DevelopmentAutomobileWarrantyAutomotive AftermarketAutomotive EngineeringNegotiationVehiclesTeam BuildingFirst AidDealer ManagementContinuous ImprovementBusiness DevelopmentSales ManagementFleet ManagementBusiness PlanningReynoldsB2bAftersalesProfitDealersAutomotive RepairMarketing Strategy

ABOUT RICHARD PETTENER

Experienced Dealer Principal with a demonstrated history of working in the automotive industry. Skilled in Negotiation, Business Planning, Operations Management, Continuous Improvement, and Fleet Management. Strong sales professional with a Master of Science (MSc) focused in Automotive Retail Management from Loughborough University. Customer retention is key to succeed in todays business where the internet is at everybody\'s finger tips!

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Richard Pettener — Aftersales Manager at Arthurs Motor Group in Shrewsbury, GB | Unifers