Richard Pennington
Product Owner @Thames Water
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WORK HISTORY
Product Owner @Thames Water
Reading, GB
SKILLS
ABOUT RICHARD PENNINGTON
Product Manager / Owner | Digital Transformation | Data & Operational InsightA customer-focused Product Leader with 15+ years’ experience delivering impactful, technology-enabled products across infrastructure and utility sectors. Passionate about connecting people, data, and systems to deliver measurable business and customer outcomes.Experienced in defining product strategy and roadmaps that align with organisational priorities, working closely with technical and delivery teams to ensure the right digital capabilities are built. Skilled at translating complex operational needs into clear product goals and user stories that deliver real value, without getting lost in technical detail.Collaborative, curious, and delivery driven, I thrive in environments where digital transformation meets operational reality, helping teams modernise, simplify, and deliver at scale.Key Strengths• Product Vision & Strategy Development - defining clear roadmaps aligned with business objectives and customer outcomes• Voice of the Customer & User Story Translation - turning complex operational needs into actionable, prioritised backlogs• Digital Transformation & Enterprise Modernisation - enabling smarter, data-driven decision-making through new digital platforms• AI, IoT & Real-Time Data Integration - leveraging live telemetry and predictive insight to improve performance and reliability• Agile Delivery & Value-Based Prioritisation - driving continuous delivery of measurable business and customer value• Stakeholder Management & Cross-Functional Alignment - bridging business, operations, and digital teams to ensure shared success• Continuous Improvement & Change Enablement - fostering iterative learning, adoption, and cultural transformationWhile I’ve got deep roots in energy and proptech, I’m open to opportunities across mobility, climate tech, and other data-rich environments where intelligent systems can drive real-world impact.
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