Richard Nicolay
Program Manager, Retail at H&R Block
- Role
- Program Manager, Retail at H&R Block
- Location
- Springfield-Branson, MO, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Richard Nicolay
STAFF, OPERATIONS and PROJECT MANAGEMENT with reputable history of achievements in varied…
Experience
Program Manager, Retail
Aug 2012 — Present · Kansas City, MO, US
Education
Emporia State University
BS, Business Administration
1978 — 1982
Skills
- Operations Management
- Budgeting
- Itil
- Writing
- Strategic Planning
- Customer Service
- Customer Relations
- Process Improvement
- Microsoft Office
- Excel
- Mentoring
- Problem Solving
- Coaching
- Planning
- Access
- Powerpoint
- Word
- Team Building
- Quality Assurance
- Compliance
- Program Management
- Business Analysis
- Team Leadership
- Windows
- Risk Management
- Vendor Management
- Supervisory Skills
- Troubleshooting
- Change Management
- Analysis
- Visio
- Inventory Management
- Team Management
- Process Engineering
- Management Consulting
- Retail
- Telecommunications
- Public Speaking
- Outlook
- Networking
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