Richard John Richard N
Lead Business Analyst | CSPO®| Agile | RPA | IIM Nagpur
- Role
- Lead Business Analyst at Eleviant Tech
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Richard John Richard N
As a RPA Business Analyst at Eleviant Tech, I leverage my MBA in Marketing and my extensive experience in requirement elicitation, process improvement, and stakeholder relationship management to deliver high-quality RPA solutions for global leading technology companies. I work with the end users to understand and determine the business needs and problems, and produce detailed documentation of RPA business processes that are rules-based, routine, and repeatable. I also translate RPA requirements to the developers and act as a Business Analyst in an AGILE environment based on SCRUM principles, conducting daily SCRUM meetings.In my previous role as a Senior Business Analyst at Eleviant Tech, I was responsible for gap analysis, product backlog item management, and integration activity planning and management for various projects. I collaborated with clients to analyze their business requirements and processes, and developed business architecture using requirements such as scope, processes, alternatives, and risks. I efficiently managed user stories in Jira and Trello boards as a part of Agile BA role for support projects that included third party tools like ERecruit and Salesforce. I am skilled in behavioral psychology, Agile and waterfall methodologies, analytical skills, design sprints, Microsoft Office, and RPA business process. I am passionate about delivering value-added solutions that meet the client\'s expectations and goals.
Experience
Lead Business Analyst
Dec 2021 — Present · Chennai, IN
Education
Karunya Institute of Technology and Sciences
Bachelor of Technology - BTech, Electrical and Electronics Engineering
2012 — 2016
Indian Institute of Management Nagpur
Post graduate certificate program , Project Management
Anna University Chennai
Master of Business Administration - MBA, Marketing/Marketing Management, General
2019 — 2021
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