Richard Miles
Head of Assurant Intermediary @Assurant
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WORK HISTORY
Head of Assurant Intermediary @Assurant
Leadership and P&L responsibility for the Intermediary business unit including growing sales and distribution; management of strategic relationships (both insurer and client); and cost base accountability. Business focus is distributing property related insurance to the Mortgage market and related channels via Networks, Clubs and brokers. • Sales & operational oversight of all functions including: Business Development team; Business Support; Project Management team and Customer Services• Established long term strategy on entering business alongside a revised structure; de-risking programme; T&C enhancements; re-engagement with core market through Marketing & PR plan and proposition development• Relationship management to drive profitable growth across Networks; Club; and Broker distribution channels• Insurer relationships and panel development including driving specific product & pricing strategies and a revised proposition• Key supplier management of Software houses (Open GI & TGSL); Technology partner (bespoke digital Broker portal); Fulfilment partner and Marketing & PR agencies• NPD: Development of a unique Renters proposition for the UK rental market • Executive and Senior stakeholder liaison & management of centralised Group functions (Finance; Compliance; Procurement; Legal; and Risk)
EDUCATION
Swansea University / Prifysgol Abertawe
BSc, Business Studies
SKILLS
ABOUT RICHARD MILES
A highly skilled, commercially focused, insurance professional with significant industry…
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