Richard Malley
Head of Branch Compliance - North, Handelsbanken @Handelsbanken
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WORK HISTORY
Head of Branch Compliance - North, Handelsbanken @Handelsbanken
Manchester, GB
EDUCATION
Ormskirk Grammar School
BA (Hons), Financial Services
SKILLS
ABOUT RICHARD MALLEY
Our approach in Handelsbanken is straightforward; it’s based on simplicity, availability, high levels of service and professionalism. Being decentralised means that we take decisions locally based on our local knowledge, so that everything that affects you is delivered from your local branch, not from a centralised call centre. Getting to know you and what you need from your bank is important to us and we’ll take the time to do this. What’s more, you’ll deal with people that you know, who understand the local market and who don\'t move on to a new job every few months.Our customers have told us repeatedly that this simple approach works, which is why we’re proud of the difference and why we will always have the goal of providing the best level of service to our individual and business customers. Many people see our approach as the old fashioned approach to banking but at Handelsbanken, it never went out of fashion.If you would like to know more about banking the Handelsbanken way please give me a call.
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