Richard Lewis

Delivery Director @EPAM Systems

London, GB

DESCRIPTIONThe role will be to create a global delivery organisation to better manage engagement with UBS and to drive productivity improvements. In addition, as the UK Delivery Director I amaccountable for the overall project delivery, client satisfaction and management of expectations whileensuring that the work is on strategy, on time and within budget.RESPONSIBILITIES• Co-ordinate the preparation of customer proposals and statements of work• Working experience with Agile teams in multi-location environment• Act as single point of contact for delivery and technical work streams• Participates in new business development• Improve fixed price delivery results• Manage customer expectations and relationship• Facing off to senior client stakeholders in regular governance meetings.• Ensure that projects are delivered in line with best practise process and methodologies• Address customer issues during an engagement in cooperation with the Account Manager• Make sure that the customer executes their responsibilities on the engagements• Participate in overall project management, time estimation, and resource scheduling• Prepare revenue and resource forecasts• Preparation of the weekly/monthly engagement reports• Prepare estimations and project plans on time frames, quality and quantity of resources required to successfully implement projects• Establishes criteria concerning deliverability, performance, maintenance, design and costs• Contribute to and manage engagement and process improvements• Suggest innovative solutions to business problems/processes that leverage technology to provide marketing differentiation, efficiency improvements, and better user experiences• Mentoring of peers, including making sure that the offshore and onsite project team undertakes their duties effectively.• Implementation of a delivery management structure across the client account

Yale University

Bachelor of Science (B.S.), Biology, General

Yale University

BS, Biology

Yale University

Bachelor’s Degree, Biology, General