Richard Labelle

Program Manager @Franklin Energy

Greenville, SC, US
EMAILS
r•••••••@franklinenergy.com
MOBILE NUMBERS
+18•••••••90

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WORK HISTORY

Feb 2020 — Present

Program Manager @Franklin Energy

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Charlotte, NC, US

Responsible for providing leadership on our energy efficiency programs. In this hands-on management role, that oversees all aspects of an energy program. Working closely with both clients and our energy professionals to achieve client energy efficiency goals and other program objectives. Responsible for program budget oversight, team development and engagement, vendor and client relationships, and more.

EDUCATION

1990 — 1994

University of North Carolina Wilmington

BA, Mathematics, Mathematics

N/A

East Carolina University

Finance and Financial Management Services and Mathematics

SKILLS

Business Process ImprovementVoipSoftware DevelopmentProgram ManagementWireless TechnologiesTelecommunicationsNetworkingCustomer ExperienceTeam LeadershipCall CentersProject ManagementTechnical LeadershipContact CentersVoice Over Ip (Voip)Operations ManagementWorkforce ManagementCustomer SupportSoftware DocumentationSales ManagementCustomer RetentionCustomer ServiceTechnical SupportTroubleshootingBroadbandWirelessProcess ImprovementQuality AssuranceNetwork Monitoring ToolsVendor ManagementTraining DeliverySoftware Project Management

ABOUT RICHARD LABELLE

Highly Motivated Leader and Project Manager with a proven track record of motivating teams for top performance and achieving goals. Recognized by executive management and consistently promoted based on results, leadership and superior product/technical expertise. Highly proficient at managing multiple projects and meeting deadlines. Excellent analytical/ problem solving skills.

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Richard Labelle — Email, Phone Number & Contact Info | Unifers