Richard Jones
AVP, Claims Manager- WC Northeast Region at Chubb
- Role
- AVP, Claims Manager - Wc Northeast Region at Chubb at Chubb
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
Experience
AVP, Claims Manager - Wc Northeast Region at Chubb
May 2021 — Present · Jersey City, NJ, US
Responsible for managing Northeast WC claims handlers for multiple jurisdictions, including training, quality control, and performance management. Increasing Best Practice audit results, increasing customer satisfaction survey results, and reducing turnover.
Skills
- Claim
- Liability
- Business Process Improvement
- Leadership
- Benefits Administration
- Customer Service
- Workers Compensation
- General Insurance
- Training
- Property
- Litigation Management
- Process Improvement
- Property & Casualty Insurance
- Insurance
- Claims Management
- Team Building
- Commercial Insurance
- Property
- Casualty Insurance
- Risk Management
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