Richard Ingram

Experience

1. Security Engineer - Incident Response

   Community Health Systems

   Oct 2024 — Present

   Conduct incident response investigations for a large network of hospitals and healthcare providers. • Monitor an extensive toolset for active or past security incidents including QRadar, Trellix EDR, McAfee ePO, Proofpoint email security, and more. • Provide thorough investigation of all security incidents, including root cause analysis, remediation steps, prevention strategies, and incident scope. • Conduct in-depth disk and network forensics as needed. • Conduct malware analysis in a segmented lab environment as needed. • Assist with developing additional signatures and rules to allow for improved incident detection. • Assist with developing SOC policies, runbooks, operating procedures, etc.

Education

• MyComputerCareer

  Information Technology

  2017 — 2018

• Western Governors University

  Bachelor of Applied Science - BASc, Cyber Security and Information Assurance

  2019 — 2022