Richard Hodges
Vice President - Customer Success
- Role
- Vice President of Customer Success at Genesys
- Location
- Sonoma, CA, US
- LinkedIn followers
- 500 followers
About Richard Hodges
Proven leader, manager, consultant, and entrepreneur in the Information and Communications Technology industry. Solid track record of working with a broad variety of people in various industries to achieve results across multiple teams, organizational boundaries, and geographies. Experience in both public and private sectors as a technology executive, driving technology partnerships and technology adoption. As a consultant, experienced in managing client engagements for large-scale technology projects, customer experience system projects and operations, corporate development, and providing interim executive management. Co-founded one company that was sold and lead a successful consulting practice.
Experience
Vice President of Customer Success
Jan 2020 — Present
Leading teams that manage Onboarding for new Genesys Cloud Customers, and Success Management for small and emerging Customer and Partner segments.
Education
Middlebury College
BA, American Studies
Middlebury Institute of International Studies at Monterey
MBA
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