Richard Higgins
Head of Euc Platforms @Direct Line Group
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WORK HISTORY
Head of Euc Platforms @Direct Line Group
Engineering Team Creation: Assembled an award winning engineering team to develop a new cloud-hosted desktop environment, leveraging both AWS and Azure and a laptop solution- Homeworking Solution Transformation: Transformed the laptop experience into an automated enhanced platform, ensuring long-term viability with minimal staff overheads.
EDUCATION
Nottingham Trent University
Electrical and Electronics Engineering
SKILLS
ABOUT RICHARD HIGGINS
An extremely experienced IT professional with a proven track record in developing new services and solutions in the financial services industry. I specialize in strong vendor and service management skills that range from solution design, outsourcing, contract development, product management to transition and transformation management. Effective at communicating at all levels of organizations nationally and globally. Technical lead for several outsourcing and service management contracts generating savings and service improvements globally. These projects include global managed print services, outsourcing infrastructure services, smart working and numerous RFP sourcing events. Highly experienced in providing operational support models in a global financial services environment.
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