Richard Gibson
Building Trust & Driving Customer Satisfaction at Waterscience
- Role
- Customer Operations Associate at WaterScience
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Richard Gibson
I am a Senior Customer Experience Associate who thrives on connecting with people…
Experience
Customer Operations Associate
Aug 2025 — Present · Bengaluru, IN
Assisting customers with pre-sales inquiries and post-sales support.Delivering multi-channel support (chat, email, and phone) with a focus on timely responses.Maintaining accurate records and insights through CRM, while identifying recurring issues for process improvements.Collaborating with cross-functional teams (sales, logistics, and technical) to enhance overall customer experience.
Education
Bishop Heber College, Tiruchirappalli - 620 017.
Bachelor's degree
2019 — 2022
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