Richard Galbraith
Enterprise Technology Leader | AI & Digital Transformation | Data & Business Insights
- Role
- Senior Director, IT at FIS
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
Experience
Senior Director, IT
Apr 2023 — Present · Tampa/St. Petersburg, FL, US
Led the architecture, governance, and modernization of Microsoft 365 and Azure services for users worldwide. Combined deep technical expertise with cross-functional leadership to solve complex enterprise challenges across identity, automation, security, data governance, and AI adoption. Built scalable, secure, and resilient digital workplace solutions by uniting technology, people, and process, while delivering measurable results across productivity, compliance, and cost optimization. Spearheaded FIS’s adoption of Copilot and AI technologies, and low-code/no-code initiatives, developing the frameworks, integrations, and operational models that made enterprise-scale deployment secure, compliant, and high-impact.Key Achievements: Deployed Microsoft 365 Copilot to users at speed with 100% license utilization, establishing enterprise-wide AI readiness and governance. Scaled Copilot Studio to citizen developers, accelerating automation and AI agent creation that cut issue resolution times by 40%. Designed and implemented end-to-end M365 security and compliance architecture, integrating Entra ID, Purview, and SharePoint Advanced Management. Consolidated legacy BI tools into Power BI and Fabric, optimizing reporting pipelines and reducing compute costs across the enterprise.
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