Richard D.
Risk Manager - Amazon Customs and Trade
- Role
- Risk Manager - Amazon Customs and Trade at Amazon
- Location
- Rancho Cucamonga, CA, US
- LinkedIn followers
- 500 followers
About Richard D.
Contact Email: R••••••••@gmail.comAs a Customer Success Manager at Amazon, I leverage my account management, e-commerce, and digital strategy skills to drive business growth for some of the most influential sellers on the Amazon store. I deliver an optimal level of service to my clients by providing strategic insights, operational excellence, and data-driven solutions. I have experience with CRM software tools such as Salesforce, HubSpot, and Zoho CRM to track customer interactions, manage customer information, and analyze customer data to improve service. I also use data analysis tools to identify and execute new selection, merchandising, traffic, and conversion drivers, and operational improvement opportunities for my clients. I am passionate about building strong and lasting relationships with my Selling Partners, and enabling their success on the Amazon platform.
Experience
Risk Manager - Amazon Customs and Trade
Nov 2024 — Present · Irvine, CA, US
Education
Rancho Cucamonga High School
High School Diploma
2003 — 2007
California State University-San Bernardino
BA
2007 — 2012
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