Richard Cummings

Account Manager @Sentinel Group Security

GB

Currently responsible for the management and delivery of national security contracts across a portfolio of high-profile clients and sites. My role involves hands-on operational leadership, client relationship management, and ensuring full compliance with industry standards and service level agreements.Key responsibilities include:Overseeing the day-to-day running of multiple manned guarding contracts across the UKActing as the senior point of contact for national clients, ensuring trust, transparency, and performance deliveryLeading site teams and mobile officers, ensuring professionalism, welfare, and capability across the estateConducting regular audits, inspections, and compliance checks to meet internal and contractual standardsManaging incident escalation, investigations, and reporting with full accountabilitySupporting recruitment, SIA licensing, BS7858 screening, and officer trainingEnsuring health & safety compliance, risk management, and business continuity planningWorking closely with scheduling, payroll, and HR teams to deliver seamless operational supportThis role combines strategic thinking with a practical, boots-on-the-ground approach to contract management — ensuring clients receive a consistently reliable and professional security service.