Richard Crowley
- Role
- Vice President- North America Operations at Xceedance
- Location
- Bellingham, MA, US
- LinkedIn followers
- 500 followers
About Richard Crowley
Experienced Service Professional with a demonstrated history of working in the…
Experience
Vice President- North America Operations
Sep 2023 — Present
Leading the North American Xceedance operations team that includes contact center, policy services/,underwriting, and print & mail.
Skills
- Vendor Management
- Team Management
- Employee Benefits
- Employee Engagement
- Workforce Planning
- Workforce Management
- Outsourcing
- Change Management
- Human Resources
- Benefits Administration
- Process Improvement
- Talent Acquisition
- Business Process Improvement
- Talent Management
- Forecasting
- Contact Centers
- Temporary Placement
- Performance Management
- Call Center
- Financial Services
- Crm
- Call Centers
- Bpo
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