Richard Crowe
- Role
- Head of Marketing Operations and Analytics at Nokia
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Richard Crowe
Rich Crowe leads the operations and analytics team for Nokia Cloud and Network Services…
Experience
Head of Marketing Operations and Analytics
Sep 2021 — Present
I lead the marketing operations and analytics team for one of 4 business groups within Nokia. I ensure the efficient implementation of objectives, strategies, operating processes, and skills development across the marketing team. Transforming to a digital-first, analytics-driven organization, the team is responsible for the mode of marketing operations across people, processes, data and technology. We are also expanding our capability to extract meaningful insight from data to create personalized customer journeys that support lead acquisition and deal closure while allowing the broader team to shape marketing tactics dynamically. We support the leadership team with predictive dashboards and insights and developing data driven KPIs to inform business decisions.
Education
Northwestern University - Kellogg School of Management
Executive Education, Strategic Marketing Communications
University of Virginia
Master's degree, Computer Science
Carnegie Mellon University
Bachelor of Applied Science - BASc, Applied Mathematics and Computer Science
Skills
- Business Development
- Mobile Communications
- Iptv
- Gsm
- 4g
- Unified Communications
- Solutions Marketing
- Sip
- Umts
- Managed Services
- Market Research
- Broadband
- Wireless
- Lte
- Session Initiation Protocol (Sip)
- Mobile Devices
- Voip
- Product Management
- Open Source Software
- Softswitch
- Voice Over Ip (Voip)
- Wireless Technologies
- Cdma
- Ethernet
- Ims Db/Dc
- Go-to-Market Strategy
- Vas
- Telecommunications
- Professional Services
- Ngn
- Mpls
- Telco
- Ip
- 3g
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