Richard Castillo
Service Center Manager/ Six Sigma Green Belt / ISO 9001
- Role
- Customer Service Manager (Sr Manager Level) at Austin Energy
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Richard Castillo
Success oriented innovative leader with operational and account management experience…
Experience
Customer Service Manager (Sr Manager Level)
May 2013 — Present · Austin, TX, US
Education
Austin Community College
Associate of Science (A.S.)
2005 — 2015
St. Edward's University
Bachelor of Business Administration (B.B.A.)
2013 — 2016
Tarrant County College
Business Administration and Management, General
2000 — 2004
Skills
- Iso 9000
- Tourism
- Travel Technology
- Strategic Planning
- Airlines
- Customer Service
- Sabre
- Business Analysis
- Vendor Management
- Team Management
- Hotels
- Forecasting
- Contract Management
- Performance Management
- Crm
- Business Process Improvement
- Online Travel
- Sales Management
- Galileo
- Budgets
- Process Improvement
- Program Management
- Call Centers
- Business Development
- Hospitality
- Customer Satisfaction
- Training
- New Business Development
- Budgeting
- Event Management
- Negotiation
- Microsoft Office
- Sales
- Problem Solving
- Operations Management
- Travel Management
- Customer Relations
- Outsourcing
- Six Sigma
- Business Travel
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.