Richard Bain
Manager Project Management @Colt Technology Services
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WORK HISTORY
Manager Project Management @Colt Technology Services
London, GB
Escalation Manager- Change Manager- Global Team Manager- Training
EDUCATION
Bexley Erith Technical High School
A levels, Mathematics
Bexley Erith Technical High School
A-Levels, Engineering Drawing
Croydon College
Bachelor of Technology (BTech), Engineering
Croydon College
NVQ Network Communications, Telecommunications Engineering
SKILLS
ABOUT RICHARD BAIN
I am a result driven, self-motivated and resourceful professional with 19 years’ experience in the Telecommunications and data industry. I have a NVQ in Telecommunications and a B-Tec in engineering. Key Skills and a qualified prince2 practitioner• Leadership: Excellent leadership skills, Driven, inspirational, trust, motivational, enthusiastic, providing guidance, and delegation, consultative, empathetic, mentoring/coaching, influential, loyalty and passionate in building up teams and individuals• Operations and Service Management: Delivery of service solutions with enterprise and consumer-facing customers and clients across Financial, Media, Insurance and Global Workspace Providers industries. Successful operational deployment – including business operations and arranging SLA’s with support team and solution Business Continuity Planning. Experienced, pragmatic, methodical, passionate, knowledgeable; experience of developing, managing and maintaining target operating models.• Business Analysis, Project Planning, Requirements gathering, Benefits realization, creative, analytical, Requirements capture, scope agreement and Change Management• Information Technology: Experience of Microsoft Share Point & Infopath, Condeco, Oracle Databases, MS Office: Word, Excel, MS Projects, Outlook, Access, PowerPoint, Visio & PDF, SupportPoint• Telecoms Product and Solutions: Understanding of, SDWAN, Firewalls, Zscaler, Ethernet, Wave, Azure, Link, Lanlink, IPVPN, IP Access, EPN, HSS, DCA VoIP, PSTN and DSL
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