Richard Andres

About Richard Andres

With over 30 years of success in account management, business development, and customer success, I’ve transitioned to Electrum, where I leverage my deep understanding of client relationships, logistics, and value-driven service in the precious metal recovery, solder, PCB recycling, and industrial reclaim sectors.Electrum, a second-generation, family-owned business with nearly 50 years of industry experience, specializes in reclaiming precious metals, solder, PCB materials, plating materials, and more, serving industries such as PCB manufacturing, PCB assembly, Think Film-Thin Film microcircuit, electroplating, wire drawing, medical device manufacturing, and beyond.I work closely with manufacturers, OEMs, and institutional partners to support metal recovery, helping organizations maximize value from byproducts, stay compliant with regulations, and implement more sustainable material flow processes.As a certified volunteer firefighter with HAZMAT Operations and Materials Awareness, I’m committed to growing my understanding of environmental health and safety (EHS)issues and needs, ensuring that hazardous materials are handled safely and in accordance with regulatory standards.My Focus at Electrum:Reclaiming precious metals, solder, PCB materials, and plating materialsStreamlining electronics recovery and recycling workflowsSupporting EHS teams with compliant and safe handling proceduresCollaborating with buyers and operations teams to align sustainability with business goalsWe service customers nationwide, from small companies that take years to accumulate scrap, to large enterprises we visit several times a year for regular pickups. At Electrum, we make it easy by supplying sorting and collection containers, Bills of Lading (BOL), LTL or HAZMAT pickup services, and ensuring complete compliance with ITAR Registration, Recycling Permits, Certificate of Recycling, and Certificate of Destruction.Past clients include:Tiffany & Co, Hearst, Conde Nast, Avon, Guggenheim Museum, Museum of Modern Art, NYSE, Brooks Brothers, J. Crew, Colgate-Palmolive, QVC, Jet.com/Walmart, B&H Photo & Video, Adorama, and many others.I bring the same level of professionalism, adaptability, and accountability to every industrial or recycling engagement that I’ve demonstrated working with global brands.Let’s connect if your organization is looking to:Reclaim and recover value from precious metals, solder, PCB scrap, or plating wasteEnsure safety and compliance in hazardous materials handlingStrengthen your environmental responsibility and reduce waste

Experience

1. National Manager Customer Success

   Electrum

   Jan 2026 — Present

   In my new role at Electrum, I will be focusing on enhancing customer success while collaborating closely with our three national sales managers. My responsibilities will included refining strategies and services to improve customer engagement and satisfaction in the reclaim of precious metals, tin, lead, copper, from the manufacturing and electronics industries.

Education

• Sullivan County Community College

  AAS, Photography

  1984 — 1986

• Rochester Institute of Technology

  AAS, BS, Photography, Photo Finishing Management

  1986 — 1989

Skills

• Architectural Photography
• Studio Lighting
• Digital Photography
• Retail Sales
• Commercial Photography
• Canon
• Lightroom
• Image Editing
• Account Management
• Digital Capture
• Large Format
• Medium Format
• Fashion Photography
• Capture One
• Travel Photography
• Digital Asset Management
• Photojournalism
• Photography
• Leaf Capture
• Broncolor
• Photographic Lighting
• Sales Management
• Portraits
• Photos
• Lighting
• Food Photography
• Sales Presentations
• Digital Imaging
• Studio Photography
• Fine Art Photography
• Consulting
• Image Manipulation
• Photo Shoots
• Direct Sales
• Product Management
• Customer Support
• Camera Experience
• Customer Service
• Portrait Photography
• Fishing