Richard Alexander Watts
Customer Analytics Director @Humara
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WORK HISTORY
Customer Analytics Director @Humara
GB
EDUCATION
Northumbria University
Bachelor of Science - BS, Psychology
The University of Sheffield
Master of Science - MS, Neuroscience and human brain imaging
ABOUT RICHARD ALEXANDER WATTS
A value orientated professional, passionate about research, science and data. I have over 8 years experience in quantitative research and experimentation. Tools used- SPSS- Python (Numpy and PANDAS)- Google analytics - Excel - Sheets- Data Studio- SQL- Optimisely - SurveyGizmo and Optimal workshopResearch methodologies used- Experimentation (A/B, A/N, Multivariate, funnel, Cross channel)- Survey - Card Sort - Usability- Psychometric test- Diary - AnalyticsGeneral Skills- Statistics (parametric and non-parametric tests)- Data preprocessing- Data Visualisation - Agile methodology- Digital and non digital service improvements-Translate critical, unstructured questions into testable hypotheses and then actionable answers-Excellent collaboration with UX, UR, engineers, analysts, product and business owners.
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