Richard Grosse

About Richard Grosse

Collaborating with C-level Leaders to Devise Strategic Direction Based on Business Needs: Customer, Revenue, & Future Growth Managing 10+ Product Lifecycles: Conceptual Design to Hardware/Software Development, Pilot, & Enterprise Implementation Generating Competitive Advantage Through Smart, Strategic Investments in Cutting-Edge and Bleeding-Edge Technologies Results-driven transformational leader with a 20+-year track record of success positioning businesses for continued growth across complex and competitive environments. Strength in guiding the development, launch, and expansion of groundbreaking digital and Internet of Things (IoT) products that have enabled organizations to transform and grow across B2B and B2C segments. Collaborative partner to stakeholders and cross-functional teams in aligning technology investments with strategic goals. Skill in analyzing, understanding potential value, recommending, and fueling the adoption of new technologies and data-driven tools to increase customer satisfaction and loyalty levels, improve financial performance, and mitigate risks. Highlights of my achievements have been notable and encompass the following: In my current role as Product Manager for The Kroger Company, chosen and leading the development of strategies for designing, implementing, and adopting IoT technology to maximize effectiveness of in-store operations. Earlier as Product Lead for The Kroger Company, managed the full lifecycle development and pilot rollout of digital shelf labels that delivered significant savings, improved accuracy of pricing, and enabled the display of marketing campaigns. Previously as a Consultant for The Kroger Company, held critical role in the development of new and next generation of digital handheld scanner and software that enabled company to roll out new “Scan, Bag, and Go” shopping model and allowed the Fresh Food Department to reduce overproduction by 69%+. During my role as Technical Manager for Hard Warehouse Technologies, directed the build-out and delivery of custom enterprise servers for customers in multiple sectors.

Experience

1. Senior Manager, Group Product Management

   Macy's

   Aug 2023 — Present · Cincinnati, OH, US

   As the person responsible for the strategic intake for Macy’s and Bloomingdales Point of Sale (POS), I define the requirements for POS enhancements, manage product roadmaps, align business and technical needs, analyze customer and product data, and deliver customer insights for actionable development initiatives.

Education

• Mount St. Joseph University

  Bachelor of Science in Business Administration - BSBA, Management & Marketing