Richa Ranjan

About Richa Ranjan

As a dedicated and passionate Computer Science Engineering student at KIIT Deemed University, I’ve consistently pursued academic excellence with a current GPA of 8.9. Expected to graduate in 2024, I’ve honed my interest in customer success and B2B sales through various internships and hands-on experiences. My academic background has provided me with strong technical knowledge, while my curiosity and drive have kept me engaged in learning the latest industry trends.In my professional journey, I’ve worked as a Customer Success Associate at Skillovilla, where I was responsible for managing client relationships, documenting customer inquiries, and ensuring the highest levels of client satisfaction. Additionally, as a B2B Sales Intern at HighRadius Technologies, I presented cloud-based Autonomous software to clients across the US and EMEA regions, contributing directly to the sales process by assisting my team in closing deals. My blend of customer relationship management, sales expertise, and technical acumen allows me to effectively bridge the gap between client needs and solutions. I pride myself on my problem-solving abilities, team collaboration, and communication skills.Looking forward, my goal is to continue developing my career in customer success and B2B sales, with a focus on leveraging technology to provide tailored solutions that drive client satisfaction and business growth. I am eager to contribute to a dynamic team, expand my industry knowledge, and make a tangible impact in the tech and SaaS space.Feel free to connect with me via LinkedIn or email me at r••••••••@gmail.com to discuss potential collaborations or opportunities.

Experience

1. Businesses Analyst

   SuperProcure

   Dec 2024 — Present

Education

• Kalinga Institute of Industrial Technology, Bhubaneswar

  Bachelor of Technology - BTech, Computer Science